Class 4

 February 1st - Class 4 - Listening

     "Listening is hard. It is a learned skill"

1) To be a good listener
    - Focus on the speaker
    - Dont interupt
    - Empathy
    - Sympathize
    - Listen to the words
    - Keep on tract
    - Be patient
    - Tone of their voice
    - Dont make it about yourself
    - Engage
    - Non-verbals
    - Ignore personal prejudice  
    - Prepare to listen
2) Barriers to listening
    - Noise
    - Environment
    - Mental State
    - Prejudice
    - Language barriers
    - Age
    - Information overload
    - Eye contact
    - Relationship with the person speaking
    - Attractiveness
    - Pre-disposition
    - Stereotype
    - Snap judgements
    - Different beliefs

 You have to choose to participate in listening

http://www.ted.com/talks/julian_treasure_5_ways_to_listen_better
We watched this video in class and it made me realize that i can always get better at listening and to try to rid myself of barriers when engaging in conversation with others, because that will be vital in my field of work. I enjoyed the video, it gave me ideas on how to improve my hearing abilities.