Class 4

 February 1st - Class 4 - Listening

     "Listening is hard. It is a learned skill"

1) To be a good listener
    - Focus on the speaker
    - Dont interupt
    - Empathy
    - Sympathize
    - Listen to the words
    - Keep on tract
    - Be patient
    - Tone of their voice
    - Dont make it about yourself
    - Engage
    - Non-verbals
    - Ignore personal prejudice  
    - Prepare to listen
2) Barriers to listening
    - Noise
    - Environment
    - Mental State
    - Prejudice
    - Language barriers
    - Age
    - Information overload
    - Eye contact
    - Relationship with the person speaking
    - Attractiveness
    - Pre-disposition
    - Stereotype
    - Snap judgements
    - Different beliefs

 You have to choose to participate in listening

http://www.ted.com/talks/julian_treasure_5_ways_to_listen_better
We watched this video in class and it made me realize that i can always get better at listening and to try to rid myself of barriers when engaging in conversation with others, because that will be vital in my field of work. I enjoyed the video, it gave me ideas on how to improve my hearing abilities.

Class 1-3

January 11th - Class 1 - Missed it due to being in Disney world on my honeymoon.

January 18th - Class 2 - Missed because i got sick at the end of my trip and was still to sick to attend classes this week.

January 25th  - Class 3 - Body Language

  "Don't implant information that could give somebody a way out of a situation."

Key points to be aware of with Body language

Facial cues :

     Eyes - making eye contact is very significant (connect or avoid)

     Jaw - clenched shows tension

     Mouth - smile vs sneer

Hands: 

    Fingers - pointing, challenging 

    Fist - clenched shows aggression 

We also learned about different proximities to make people feel uncomfortable in an interview.

     Intimate : 0-18"

     Personal : 18"- 4ft

     Social : 4- 12ft

     Public : 12- 20ft

     

Haptics : physical touch

Para-language : using hand gestures to communicate emotion

Oculesics : study of eye movement 

Chronemics : study of role of timing when speaking

Kinescis : how body movements and gestures commune information

Object communication : using an object to explain what something is

Interview stance should be at a 45 degree angle

The last important part we learned in this class was about content and relationship messages. The content message is what legally must be said and the relationship message is how it is said. 

As my first class, i quite enjoyed it. My teacher Brian keeps us very engaged and shares his career stories which always brings some laughs and lessons to be learned.